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Fax Server and Electronic Document Distribution Software
OpenText RightFax from Konica Minolta and Axient Limited replaces fax machines and automates document delivery. RightFax is an efficient, reliable and secure way for organisations to send and receive documents from virtually any application. The three main uses for a fax server are faxing from Multi-Function Printers (MFPs), document process automation from business applications such as ERP and network faxing.
Many organisations rely on stand-alone fax machines, standard postal service, or express services to deliver vital business documents. Examples include loan applications, sales proposals, purchase orders, contracts, invoices, statements, reports, and general correspondence. There are a number of challenges related to this, including:
High document distribution costs
Using postal delivery, manual fax and/or express services can be costly, especially as the volume increases.
Compliance issues
For compliance and risk-reduction purposes organisations are under increasing pressure to use tamper-resistant document delivery systems that provide secure delivery, notification, history and an audit trail.
Lack of integration with other applications
Email, desktop, CRM, ERP, host/legacy, health information systems, MFPs etc. all generate documents that must be delivered or received in a timely, reliable and secure fashion.
How a Fax Server Works
Benefits of RightFax
• Saves money by reducing paper, phone lines, modems, stand-alone fax machines, and related supplies
• Increases productivity by allowing users to fax directly from business applications
• Shortens the business cycle by speeding document delivery
• Helps with compliance by providing a secure place for managing all document delivery
• Automates fax, email and print delivery from key business applications
Key Capabilities
Distribution
Send documents from virtually any application with several delivery options: fax, email, certified email, encrypted PDF, SMS, or to a print device. Receive faxes on the desktop, inside your email, or delivered to other applications. Choose between Fax over IP (FoIP), PSTN or a mixed mode.
Enterprise-level management tools
Tracks, reports, and provides notifications and electronic audit trail of document distribution status. Offers secure, encrypted delivery options, and also saves a copy of every document sent or received.
Experience
Axient’s solution, RightFax leverages LAN/WAN Internet protocols to integrate with other business applications and support distributed deployments. With FoIP support, Axient easily integrates this new method of transport to leverage a company's IP investments.
Flexibility
RightFax supports FoIP via software or hardware, enabling users to choose the best fit for their network.
The best migration path forward
The ROI proposition of a traditional PSTN-based fax server can be future-proofed against changing communication trends towards IP, with the potential to raise the ROI even further.
Proven in hybrid environments
Most companies that are transitioning from traditional PSTN to VoIP cannot switch over all at once. FaxFlow’s solution can simultaneously manage FoIP and PSTN in a mixed-mode environment, as opposed to the all or nothing approach offered by FoIP-only solutions.
Partnerships with IP vendors and other leading technology players
Axient has partnerships and tested integrations with industry leading manufacturers like Cisco, Avaya, Nortel, 3COM, Dialogic, Mitel and others.
About Axient
Axient provides market leading customer communications management (CCM) solutions that reduce costs, create efficiencies and realise revenue opportunities. Organisations use these market leading solutions to compose, deliver, receive and process customer communications by Fax, Web, Email, SMS, Mobile, Print or Post.
These solutions reduce processing costs, create business efficiencies and transform customer communications to realise revenue opportunities. From sales through to technical support we provide a wealth of institutional knowledge, subject matter expertise and organisational capability.
Customers trust that we understand their challenges, speak their language and do the job.
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